Sorry to hear that you have not received a reply nor email from us. Before you contact us make sure to check for our messages in your emails spam / junk folder. unfortunately our messages seem to end up in there a lot. 

Make sure to unmark our messages as junk/spam to receive the message in your inbox again.

No message there either? Please continue...

Have you send us a question and did not received an answer within 2 business days? 

  • Our support tries to answer your questions as fast as possible, within 2 business days, but delays can occur. 
  • If you think your message is overlooked or not responded too in a timely matter or you have an urgent request , please call us: +31 206 372 709


I received no emails at all !

  • There might be a possibility that the provided email address you is wrong. Please send us a message and see if we have the right email address matched with your order number. We will adjust the information for you.

I have not received an order confirmation ?

  • If you did not receive an order confirmation it could be that you did not completed the check-out process. No order is made an no email was send.
  • Are you sure you completed the check-out process? Then your email address is wrong.
  • Send us a message with the right email address and we will make sure to correct it for you. After we can resend the order confirmation to check if everything works.